Frequently Asked Questions
What is Psychotherapy?
Psychotherapy involves developing a safe environment and trusting relationship with a therapist so you can work together with the overall aim of improving your mental health and well-being. Sessions can be individual, couples, families, or groups. Together you will work with your therapist to make positive changes in your mood, thinking, relationships, and behaviours.
Are there different types of Psychotherapy?
There are many types of Psychotherapy. While all of them help you achieve the changes you desire, there are variations in the approaches, ranging from therapies that focus on thoughts and behaviours and provide you weekly tasks, to therapies that may focus on helping you understand and explore your history and emotions. There are also specific types of therapies depending on your symptoms and goals (e.g., trauma focused approaches). Please click here for a detailed list of our therapies and click here for detailed bios for all of our therapists. What is most important is that you and your therapist collaboratively develop a working relationship and plan together.
What is the difference between psychotherapy, therapy, counseling, and other mental health services?
The truth is the words can be very interchangeable. In general the differences are related to the therapist/ clinician themselves and also the duration and intensity of the services. Counseling services tend to be more short term oriented where therapy and psychotherapy services tend to be longer term. mental health services is a general term that incumapses all mental health realted treatment including inpatient services.
How many sessions will I need?
The length of treatment varies from one person to another and will depend on your goals and history. In your first sessions, you and your therapist will begin these discussions and have an idea of what the treatment length may be. Research suggests that the majority of individuals will remain in therapy for approximately 12-20 sessions to achieve their goals. Some may need less sessions, especially if the therapy is for a specific shorter-term problem, while others may need more sessions if they have multiple conditions or are looking to understand and make changes to life-long patterns.
Can I do my session online?
Yes! We offer our therapy services in-person as well as through secure video or phone sessions.
Do you treat couples?
Yes we do, we love couples! We offer both in person or secure video sessions for couples. Our therapists draw from many therapeutic modalities during their sessions with couples. We also offer a pre-marital counselling personalized program.
Do you treat specific conditions for kids?
Yes we have multiple child therapists who can offer a range of services for children. This can include therapy to help with emotional regulation, anxiety management, behavioural difficulties, coaching and skill building for attention and learning problems, as well as help with social difficulties (e.g., social skills, relationships). We also offer family support and parent consultations as well as webinars online to provide full rounded services for busy parents.
Are treatments covered under my insurance?
We are able to bill certain insurance plans directly and we also offer out of network billing through Mentaya. Please contact us directly to check eligibility of in network and out of network options. Note: not all of our clinicians are a part of every insurance panel the practice is credentialed with. Please contact us with specific insurance questions and we will do our best to answer.
What if the therapist I want to work with is not accepting clients?
We know therapy is a very intimate relationship, we want you to feel safe and comfortable right from the start. Because every therapist can approach therapy differently we do encourage clients to view the bios of our therapists to identify who they might want to work with, but we do our best to also match referrals to the best available therapist. If you do have a specific therapist you would like to work with and they are not accepting clients’ we do offer waiting lists for each therapist.
Any additional questions, please reach out to us!